Credit card payments, transfers and payments made using a mobile phone have become much more common as a result of digitalisation. Thanks to e-payment methods, payments can be made and processed electronically. This also has the advantage that administrative agencies do not have to wait for payments, as they would if the payment was made using a paying-in slip. As soon as the payment has been made, the agency receives confirmation from the bank with an electronic signature and is therefore able to complete the process faster. In the future, applications should be able to handle all available payment systems automatically. It is important that applications cannot only be used in connection with one specific e-payment method (for example, credit card). That is why the EPS2 specification (Electronic Payment Standard – Version 2) has been developed for online payment transactions. Processes that are requested and handled online must be properly recorded.  

For example, the City of Vienna has created a transaction database to keep account of the charges levied and payments made to the relevant department and this already incorporates all methods of payment.


The term e-payment refers to electronic payment systems. E-payment is an important part of e-government because it enables transfers to be made securely and incontestably.